Legal
Privacy policy
Last updated 23 Oct 2026.
1. Information We Collect
- Account Data: Name, email address, phone number, organization name.
- User-Generated Data: Event registrations, match results, team assignments, profile images.
- Usage Data: IP address, device type, browser, pages visited, feature-usage logs, date/time stamps.
- Email engagement: For marketing and outreach emails we send you, whether and when you open the email or click a link in it, plus your mail app's identifier and a one-way hash of your network address (never the address itself).
2. How We Use Your Data
- Service Delivery: Authenticate users, manage rosters, schedule events, display court availability.
- Communication: Send confirmations, reminders, and service notifications.
- Improvement & Analytics: Analyze usage, detect errors, optimize the platform. For email, we measure which messages are read and which links are useful. An open count is an estimate, because some mail apps load images automatically.
3. Data Sharing
- With Your Consent: Third-party integrations (Stripe, PayPal, Google Maps).
- Legal Compliance: Disclose when required by law or to protect rights.
- Service Providers: Trusted subprocessors bound by confidentiality.
4. Data Security
We apply administrative, technical, and physical safeguards — including HTTPS, role-based access controls, and routine vulnerability assessments.
5. Data Retention & Deletion
- Retention: While your account is active + 90 days.
- Email engagement records: Deleted after 13 months. Every email we send includes an unsubscribe link, and blocking images in your mail app stops open measurement.
- Deletion on Request: Email privacy@pb360.me. We'll delete:
- Profile, credentials, usage logs
- User-generated content
- Backups within 60 days
- Audit logs & anonymized analytics may persist indefinitely and cannot be traced back to you.
6. Your Rights
- Access & Correction: Edit your profile at any time.
- Data Portability: Request a machine-readable export.
- Opt-Out: Unsubscribe from marketing mail via the footer link.
7. Changes to This Policy
We may update this policy and will notify you by email and by updating the "last updated" date above. Continued use indicates acceptance.